I need to contact Madeit support
Before you contact support@madeit.com.au have you checked the growing library of help resources available at your fingertips
Madeit Artist Update weekly email
Madeit Help
Select Madeit Help from the top menu ribbon within the Seller Dashboard
When the Help centre pops up you can find the help document you're looking for in a number of ways
- Use the search bar by starting to type a word associated with the help you're looking for
- Use the left hand menu of categories and the documents within those categories
Madeit Artist Update Weekly Email
Have you read the latest Madeit Artist Update weekly email? They go out each Wednesday at 5pm.
Not receiving? Please check your spam folder first before emailing support@madeit.com.au to request your inclusion in the weekly Artist update.
You can also find the latest updates in the Madeit help resources
Email support
If, after reviewing the Help resources and reading the weekly artist update you still require support there are a few key pieces of information we need to ensure we can provide smooth & thorough assistance.
Email to support@madeit.com.au
- Your Store Name:
- Email address linked to your store:
- Product ID & Name: if emailing about a particular product/s
- Order ID: if emailing about a particular order
- Screenshot showing us where you need support